How can I stop Smile from opening every time I start my computer?
The Smile Desktop is assigned to your Startup Folder by default. If you do not want the Smile Desktop to run a...
View ArticleHow do I delete more than one photo at a time in Smile?
It is not currently possible to delete multiple photos at a time on Smile.webshots.com. This is a feature that...
View ArticleWhy do I still have to log in if "Remember Me" is checked?
If you want Smile Desktop to 'remember' you, make sure you check the option to 'remember me' on the login scre...
View ArticleWhy is the Smile Desktop re-installing every time my computer reboots?
Search for and delete webshotsupplantlauncher.exe. If your computer’s search does not return any results, you’...
View ArticleWhat are the various folders in the software: Active, Open and Streams?
Active is the group of photos that are currently cycling through your screensaver. (folders that are checked i...
View ArticleWhat happened to my previous Webshots downloads, they seem to be missing?
If you're having a problem with the Smile desktop recognizing your Webshots data folder, Please try the follow...
View ArticleHow do I disable collections without deleting them altogether?
To disable a Collection: Open your Smile Desktop software. Select the "Desktop" tab and unch...
View ArticleDoes the Smile Desktop have any adware or spyware?
Please be assured that the Smile Desktop software does not contain spyware or adware of any kind... Smile doe...
View ArticleMy Smile screensaver runs for a short time before the monitor goes black?
Within your Control Panel Display settings, there is an option that shuts your monitor off after a period of n...
View ArticleWhy does my wallpaper stop rotating after I set it to cycle?
When you immediately set a photo as your wallpaper, such as double-clicking on a photo thumbnail from the Smil...
View ArticleHow do I delete an image from my Smile software?
To delete a photo: Open your Smile Desktop software. Select the photo you wish to delete. Right click on the ...
View ArticleHow do I update the Software?
To update the Smile software, first right click on the software in the systems tray and choose to exit/quit, c...
View ArticleCan multiple accounts share the Smile Desktop software?
The Smile software does not support multiple users, and you cannot share collections with other users on your ...
View ArticleHow can I make the Desktop run correctly in my systems tray?
Check to see which items you have running in your systems tray. You may have a firewall or an anti-virus/block...
View ArticleHow do I change my wallpaper manually?
To change your wallpaper, open your Smile Desktop software by double clicking the icon on your desktop, or in ...
View ArticleWhy does my wallpaper not fit my screen?
Any "Gallery" and "Community" images downloaded to the Webshots Desktop from Webshots.com years ago, would hav...
View ArticleHow do I upload my photos to Smile?
You can upload photos through the Smile Desktop Software. Launch the Smile Desktop and sign into your account...
View ArticleHow do I add my Smile screensaver?
Smile screensaver is supposed to be added automatically, but in case this didn’t happen for you, please do the...
View ArticleCan I move photo between collections?
Yes, it's possible to move photos from the "Webshots-Daily" or "Webshots-Downloads" collections to another col...
View ArticleCan I upload a collection of .jpg photos directly from my computer to use as...
If you don't have any collections other than "Webshots-Daily" or "Webshots-Downloads" - you can create a new c...
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